Pay: Base Wage starting at $17; increased based on experience

Incentive Eligible Position: Yes


Essential Functions:

• Accurately gathers information from patients admitted to the hospital pertaining to that patient’s finances. This includes but is not limited to the behavioral health unit.

• Accurately updates patient information such as insurance information and/or mailing addresses etc.
• Determines and documents accounts if a patient qualifies for NRMC’s financial assistance program.
• Monitors un-paid accounts and marks them for bad debt.
• Reaches out to patients to offer a financial aid packet.
• Organizes and maintains accurate records of financial aide packets.
• Monitors patient accounts who have filed for bankruptcy and determines if a claim needs filed.
• Establishes reoccurring payments for patients.
• Identifies accounts of deceased individuals and determines if a probate can/should be filed.
• Maintains patient confidentiality.

Skills Abilities:

• Ability to communicate clearly and effectively with all levels.
• Ability to utilize best practice and procedures to assist in the care and wellbeing of patients served.
• Ability to prioritize and complete multiple tasks simultaneously.
• Effective oral and written communication skills.

Working Conditions:

• Exposure to distressed patients, families or visitors.
• Possible exposure to inside environmental conditions.

Physical Demands:

• Requires standing, sitting or walking for up to 8 hours or longer per day.
• The ability to lift up to 50 lbs.

Qualifications:

• High school graduate or equivalent. Must adhere to the NRMC appearance and attire policy.

Preferred Qualifications:

• 2+ years of experience.
• Some knowledge of healthcare billing.
• Previous experience with bankruptcy/probate.
• Previous cashier experience.